Electronic Banking


Along with the security concern is the concern for consumer privacy in regards to their personally identifiable information, a concern that is growing considering the most recent breaches and data losses. In the UK, losses from online banking fraud rose by 48% in 2014 compared with 2013. According to a study by a group of Cambridge University cybersecurity researchers in 2017, online banking fraud has doubled since 2011.

It contributes to the large, but still growing literature, on bank marketing. The first finding of this study indicates that internet banking development has a significant effect on a bank’s market share. In a similar way, Gerlach found that internet banking can cut prices and result in a sustained competitiveness for traditional banks; however, our study assessed this relationship in a traditional developing country, which is of a great value. The current literature on bank marketing considers innovative banking services agents of bank growth, but it neglects the effect of developing various channels of innovative services on a bank’s market share.

As a result, banks will enjoy an improved cash flow and plentiful customers, and their market share will grow. Internet banking is defined as the acquisition of banking services via the internet. It provides a vast range of potential advantages because of the attainable and user-friendly application of technology (Yiu et al. 2007). Clients have direct access to the bank’s information system from anywhere they have access to the internet. In the literature, new banking services are referred to in various terms, such as novel banking services , innovative banking services (Kashmari et al. 2016), new banking services , and modern banking services (Miranda-Petronella 2009). New banking services are defined as services that utilize modern instruments, platforms, and channels to present banking services to customers (Tash et al. 2014).

We will at all times and for whatever reason, have the sole and exclusive right to suspend or terminate electronic banking without any prior notification or giving any reasons for such termination or suspension. Unless clearly stated, all material on the communication system merely constitutes the availability of facility to execute the services provided by us. It does not constitute an offer or solicitation to buy or sell, or dispose in any way, of any investment, or to enter into any transaction. Before you can use electronic banking you must follow certain procedures as laid down by the Bank. We may require information from you so that we can verify that you are who you say you are. In order to receive SMS Alerts on your mobile phone for ATM/Internet Banking transactions, please visit your Askari Bank branch to update your mobile number at the earliest.

An “Access Code” refers to your User Name, Password, ATM PIN, CSP, ATM Card Number, etc. For your convenience, we may allow you to use the same access codes to access all our electronic banking services and related services. You should, therefore, take extra care in protecting your access code as someone who unlawfully obtains your access code could gain access to all such accounts or services. One of the largest companies that provide electronic money services is Western Union. The company started out in 1851 as a transmitter of telegraphs, messages sent through wires as coded electronic pulses.

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From scheduler menu, you can schedule the funds transfer with in Soneri Bank, Interbank funds transfer and Bill payment on different frequencies. You will be receiving an automated Robocall on your registered number as per bank record to activate financial services on your myABL user ID. In case you have declined the robocall or not able to receive the robocall, you can request it manually by logging in and going to “Activate myABL option” available in side menu. Our Corporate/SME customers can also view their corporate account details with Alfalah Internet Banking. Once your application is processed you will receive 8 digit inactive activation code on your registered mobile number along with instructions for biometric verification at any AKBL branch. Thereafter , call AKBL call center for activation of on-time Inactive activation code.

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Other institutions gradually joined the effort and progressed away from using paper checks and toward all-electronic banking. The Pew Internet and American Life Project survey recently revealed that 61 percent of Internet users, or 51 percent of American adults use online banking. Personal financial management support, such as importing data into personal accounting software. Some online banking platforms support account aggregation to allow the customers to monitor all of their accounts in one place whether they are with their main bank or with other institutions.

Corporate Information

Remote customer service of banks via the internet or Online banking (e-banking) in Ukraine was introduced more than two decades ago. Legal entities have been using the remote control of bank accounts since the mid-1990s. PrivatBank, which launched the “Privat24” system in 2000, became a pioneer in retail online banking. The first home banking service was offered to consumers in December 1980 by United American Bank, a community bank with headquarters in Knoxville, Tennessee. United American partnered with Radio Shack to produce a secure custom modem for its TRS-80 computer that allowed bank customers to access their account information securely. Services available in its first years included bill pay, account balance checks, and loan applications, as well as game access, budget and tax calculators and daily newspapers.

The wire transfer payment system called Fedwire links the offices of the Federal Reserve (the central bank of the U.S. government), the U.S. Treasury (the department of the federal government that manages the country’s revenue), and other government agencies and institutions. Electronic banking laid the groundwork for speed and convenience in individual and commercial banking. The spread of personal computer use has added another layer of convenience and speed to the process. Electronic banking allows customers of most banks to do their banking at any hour of the day, regardless of the bank’s operating hours.

ABL offers one of the best mobile banking app with easily accessible features to simplify your day-to-day online banking needs. Features such as funds transfer, bill payment, personal finance management, online profile management and many more exciting features are available at the convenience of your home or office without having to visit any branch. MyABL digital banking provides a device-agnostic responsive design that works seamlessly on all devices, from desktop computer to laptop, tablet and smartphones. Most banks set limits on the amounts that may be transacted, and other restrictions.

The choice of bank could be a limitation to this study, and it is recommended that researchers consider both private and public banking systems to study innovative channels and their effects on banking outcomes. In addition, future research can develop this study’s theoretical framework to investigate the impact of innovative banking services on other marketing constructs such as customer loyalty, brand equity, and customer’s perceived value. The sample of this study comprised 182 managers, deputies, and experts of Shahr bank from its branches in Tehran, Iran; the units of analysis were the individual Shahr Bank branches.

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